I did talk to the housekeeping manager on exit and she did try to make things right but she was very limited on what to do. Not sure security is doing a very good job. I also noticed when leaving that a BMW parked over night in the garage, its windshield had been hit by a baseball bat and was messed up. If you decide to book here the one thing I can tell you is the Bed and Shower are 4 star material but everything else I would say 2 star:-( The place just is not ready to open yet and I think that's part of the issue.
I attached a picture of the hours for food. They take a $50 hold for amenities lol but there are none my tv didn't even offer on demand movies, there is no room service nor anything else I would spend that $50 on so I am still confused why they took it. They don't clean the rooms until you leave and if you go on a monday don't expect any food options most of the restaurants are closed. LOL this is a joke parking is already free and If I come to a hotel that doesn't have security we have problems. First they are still charging a resort fee granted it is discounted to 5.85 vs 10 but they claim its for security and parking and that stuff. Louis county with a pool open, Fitness center open, Restaurants and everything around me.
Horrible for $133 I could have stayed at a Marriott in St.
